Frequently Ask Questions

How can I place an order?

Placing an order with Sherwood Delivery Service is easy! Simply browse our selection, add your favorite items to your cart, and proceed to checkout. Follow the prompts to provide delivery details, and voilà, your order is on its way.

What areas do you deliver to?

We now deliver to St. Francis Bay, Port St. Francis, Cape St. Francis and surrounding areas. If you would like to know if we will deliver to your location, please feel free to reach out to our friendly team for assistance.

When can I expect my delivery?

We now deliver 7 days a week. To ensure your order is eligible for the next delivery, please place your order before 17:00 1 day in advance. Deliveries will depart from Humansdorp at 12:00 daily

Can I change or cancel my order after placing it?

Absolutely! If you need to make a change to your order you may do so by calling us on 076 1289 732. Please note that the final order will only be confirmed once our team has packed it. The price at checkout serves as an indication of what the total cost of your order will be, the exact amount will only be confirmed during delivery due to availability and individualized prizes on weighed items such as meats. We appreciate your
understanding and flexibility in this regard.

What payment methods do you accept?

We accept Cash on Delivery (COD) and card payments. Our delivery team will bring a card machine with them so that the customer is able to conveniently pay with a card at the time of delivery. For COD orders, kindly prepare the exact amount to ensure a smooth transaction as the driver will not be able to provide change.

How can I track my order?

Currently, we do not offer order tracking. If you have any concerns about your delivery, don't hesitate to contact our team, and we'll be happy to assist

Can I request an item that's not listed on the website?

Absolutely! If you're looking for something specific that isn't listed, please give us a call on 076 1289 732 and our friendly team will be happy to assist you to manually add the item to your order.

Have a question that's not answered here? Contact us on 076 1289 732 and we'll be happy to assist you!